Every intake call, automaticallygraded in 60 seconds.
Inseyeghts listens to every call your intake team takes, transcribes it, and scores it across 7 categories, so you finally see what's happening on your intake floor.
Works with your existing RingCentral · Cancel anytime
DashboardScore every intake call, automatically.
listens to your real calls, transcribes them, and turns each one into an objective scorecard, no manual review required.
7-category scoring on every call
Empathy, call control, information gathering, compliance and more, scored objectively in about 60 seconds.
Averaged across all 7 categories
Compliance flagging
Unauthorized fee quotes and missed deadlines get surfaced the moment they happen.
Automatic call import
Connect RingCentral and every intake call flows in on its own. No uploads, no spreadsheets.
Accurate transcripts
Every call transcribed and speaker-labeled, so you can read or search any conversation.
Caller"I just got into an accident...…"
Agent"Are you safe right now?"
Agent scorecards
Watch every specialist trend over time and spot exactly who needs coaching.
Instant coaching notes
Drop specific, call-linked feedback and your team sees it in a couple of clicks.
See exactly what happens on every call.
No more spot-checking a handful of recordings. Inseyeghts grades every call automatically, and your team can practice against AI callers before the real ones come in.
7-category scoring on every call
Stop spot-checking a handful of recordings. Every real intake call is transcribed and graded across empathy, professionalism, call control, information gathering and compliance, objectively, in seconds.
Train before the real calls
Turn what you learn from evaluations into practice. Your team can rehearse with AI callers that show real emotion, hesitation, and urgency, from upset car accident victims to confused slip & fall callers.
Caller: "I just got into an accident..."
Agent: "I'm so sorry to hear that. Are you safe right now?"
Caller: "Yes, I'm at the hospital."
Start evaluating in minutes.
1. Connect
Link RingCentral or upload recordings, and every intake call imports automatically.
2. Evaluate
AI transcribes each call and scores it across 7 categories in about 60 seconds.
3. Review
See agent scorecards, catch flagged calls, and share coaching notes with your team.
Loved by intake teams
Don't just take our word for it.
"Our conversion rate went up 15% in the first month. The AI is incredibly realistic."
Hamlet Vardanyan
Intake Manager
"Finally a tool that lets our agents practice without burning through real leads. Game changer."
Henry Connors
Managing Partner
"The 7-category scoring completely eliminated bias from our QA process."
Elena Rodriguez
QA Director
Simple, transparent pricing.
Choose the plan that fits your intake team.
Starter
For growing intake teams
- 250 minutes of training calls / month
- 2,000 minutes of AI call evaluation / month
- Full 7-category scoring + PDF reports
- Overage billed at $1.00 / minute
- 30-day training session history
Growth
For established firms scaling their intake operations
- 500 minutes of training calls / month
- 4,000 minutes of AI call evaluation / month
- Access to every feature
- Custom scenarios + violation heatmap
- Overage billed at $1.00 / minute
- 1-year training session history
Enterprise
For high-volume operations
- 2,500 minutes of training calls / month
- 6,000 minutes of AI call evaluation / month
- Access to every feature
- 5-year training session history
- Overage billed at $1.00 / minute
- Team dashboards + dedicated support
Pay As You Go
No subscription, no monthly minimum. Pay only for the minutes you use, perfect for smaller teams or seasonal intake volume. Full 7-category scoring and PDF reports still included.
Questions?
Everything you need to know about the product.
Inseyeghts currently integrates with RingCentral. Custom integrations with other phone systems are available upon request. Contact us to discuss your specific setup.
About 15 minutes. Setup requires a single connection to your phone system, no IT team or hardware installation needed.
Within 60 seconds. The moment a call ends the recording is automatically processed, transcribed, and fully scored. No action needed from your team.
Yes. You can add custom QA rules, adjust what triggers a violation flag, and tailor the scoring criteria to match your firm's specific intake standards and practice areas.
A violation is a hard flag, something that broke a firm rule, such as promising the wrong practice area, quoting unauthorized fees, or using unprofessional language. A low score means the call had no hard violations but the agent underperformed in one or more categories, such as a weak closing or incomplete intake questions.
The intake training roleplay feature allows agents to practice their intake skills directly inside the platform. Agents select a practice area and call difficulty level, then conduct a simulated intake call with an AI playing the role of a potential client. At the end of the session the AI grades their performance across the same 7 categories used for real calls.
Ready to transform your intake team?
Join top personal injury firms who are using AI to train their agents and boost conversion rates.
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